Client care
Contact us
We are here to assist you.
We aim to respond within 24–48 hours.
More about client care
We'd love to hear from you. Whether you have questions about our fragrances, drinkware, headphones, accessories, orders or shipping, the Velocify Store team is here to help.
Customer Support
We can help with:
Order inquiries and tracking
Shipping and delivery questions
Damaged, defective or incorrect items and order cancellation requests
Product details and recommendations
General inquiries
Support Hours
Monday – Saturday: 9:00 AM – 6:00 PM CST
Contact Information
Email: velocifyllc@gmail.com
For the fastest response, include your order number or product inquiry in your message.