Help centre

Shipping & Delivery

How orders are processed, shipped and tracked.

At Velocify Store, we deliver luxury with precision. Fast, secure, and tracked—every order ships with care to ensure your premium fragrances, accessories, and lifestyle essentials arrive perfect.

Order Processing

Orders confirm and process immediately upon payment. We prepare each item with attention to detail, with processing times varying based on product availability and current order volume.

Delivery Times & Shipping Methods

Shipping options and rates are currently configured for United States destinations. Available services and estimated delivery times are shown at checkout for eligible addresses. We will not confirm delivery to destinations without a valid shipping option. Tracking information is provided after dispatch.

Real-Time Order Tracking

Get instant visibility into your shipment's journey. Track your package from warehouse to doorstep and receive delivery updates via email. Our support team is ready to assist with any shipping questions.

Premium Protective Packaging

Velocify products deserve premium care. We use protective, sustainable packaging designed to shield fragrances, drinkware, bags, and accessories during transit—so your order arrives in flawless condition.

Shipping & Delivery Support

Questions about your order or delivery? Contact our customer care team anytime. We're committed to a seamless experience from checkout through arrival.

International Shipping

Canada is listed as an active market, but a shipping rate is not currently configured for Canadian destinations. International shipping is only available where a valid shipping option appears at checkout. We will add additional destinations after confirming service and rates.